Delivery Guide

Delivery fulfilled by JorMall:

If the selected item will be fulfilled by JorMall. After choosing the payment method, a member of our customer service team will contact you to confirm the order as well as the delivery address.

After confirmation is received, delivery of the item will take place upon the following scenarios:

If order was done between 1:00 PM – 8:00 AM next day:  

Item will be delivered within 72 working hours.

If order was done between 8:00 AM and 12:59 PM:

Items will be delivered within 48 hours. 

 

Delivery fulfilled by vendor:

Items that will require delivery and/or installation by one of our vendors (ex: furniture or large household electronics), a note will be made in the product’s page.

After confirmation of the order by a member of our customer service team, the vendor’s team alongside one of our team members will arrive at the agreed time and date to install the item.

Payment must be made to our team member before installation begins.